Direct to Patient 

Over the years, CRYOPDP teams have been working in tandem with our clients and partners to provide tailor-made and innovative solutions for their investigational sites supply-chain requirements. These increasingly require the services of a Direct to Patient supply solution.

CRYOPDP specialised teams are highly focused in setting Direct-to-Patient (DtP) tailor-made projects based on the most demanding customer-specific needs:

  • Delivery to pick-up  
  • Clinical trials to commercial
  • Temperature controlled drugs to specimens  
  • Domestic to multi-country

Key operational concerns

Country Selection

Ensuring all regulations and protocols have been met for the country.

Drug Type

Taking account of any additional temperature or control requirements for the drug.


Assessing risk for all locations ensuring product integrity and a secure chain of custody according to global regulation standards.

Supply Chain Partners’ Capabilities

Offering dedicated services, with scheduled delivery times or short periods. Monitoring as standard.


Regular communication throughout the process, including prearranging for the patient’s needs.

Good Clinical Practices

Following clinical instructions entirely and to guarantee patient confidentiality.

Good Distribution Practices

Full GDP-compliance, to avoid unnecessary risks for procedure and delivery.

The Flow

CRYOPDP understand the needs and requirements of DtP shipments. Working with our customers we prepare for DtP shipments either as part of a study or ad hoc and we take the time to ensure that all the necessary processes are put in place to identify patient details and control sensitive data. 


Your business can count on:  

  • A dedicated team who will take care of your project, providing the correct setup and ensuring all requirements are met. 
  • An experienced CRM team will monitor every delivery, ensuring KPI's and SLA's are met.
  • Detailed SOPs created to ensure compliance with the regulations, patient confidentiality, and protocol or project support.

Whitepaper: How CRYOPDP’s DtP service helped establish one complex clinical trial

Read our FREE whitepaper to learn how CRYOPDP is ensuring the clinical trial continuity during these pandemic times throughout our new Direct-to-Patient support solutions

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